Strategic Planning

Strategy is the core competency that is demanded in a Recreation Resource planning partner. PIVOT develops the sound and innovative strategic thinking that is the underlayment of your success for today and tomorrow. This is why so many organizations encounter unanticipated problems during operations, often because planning takes place before sound strategic thinking has occurred.

PIVOT does not participate in the creation of mistakes. Our disciplined PIVOT Planning Process ensures that the proper focus is maintained from initial engagement through on-going operations. Our reputation is built on the solid foundation of delivering success that endures.

PIVOTs Strategic Planning professionals are highly experienced. We anticipate needs, demands and problems in order to "futureproof" your project or organization. As your strategic thinking and planning partner, we roll up our sleeves and enter into a collaborative process with you. Together we clearly define facts, feelings, realities, and goals, while facilitating focus to achieve excellence.

DISCOVERY

The PIVOT Community Mining Phase. An internal inventory conducted by PIVOT assesses how community leaders and staff view leisure offerings in your area. Community is vital, as civic leisure spaces are extensions of the larger community vision. Generating inter- and intra- agency support to determine the scope of programs and activities is best achieved when the community is included in a proactive way. "Community Mining” is the PIVOT listening and research technique that surfaces this valuable community information, as we explore new and often unexpressed opportunities.

FEASIBILITY

The PIVOT Feasibility Phase. Factors influencing future needs involve the analysis of much more than mere demographics. As areas diversify and populations in communities shift, demographic data needs to be augmented by market share, fee potential, diversity, aging population trends, income forecasts and the emotional desires of key target market groups.

PIVOT digs deeper. Our feasibility work requires an intimate understanding of the dynamics embedded in the demographic data. Understanding how the data points relate, connect and influence each other provides the critical insights that show community residents how your products, services, and fees are relevant to sustaining and enriching their quality of life and economic well being. An evaluation of your existing recreational system will facilitate a renewed community-driven focus - not only on the programs and facilities that meet basic resident requirements - but also on those features and facilities that will help differentiate and distinguish your offerings.

MEASUREMENT

The PIVOT Best Practices and Benchmarking Phase allows a direct "apples-to-apples" comparison of current performance compared to future potential performance. PIVOT's unique Best Practices and Benchmarking Metrics provide insights from successful practices of others and applies them in synergistic combination with your existing resources.

PIVOTs Strategic Planning process provides your staff and board a proven step-by-step pathway to create increased efficiency in operations by employing sound and effective financial practices as recreation opportunities are driven to serve your community's vision are developed. PIVOT stimulates innovative yet practical creative thinking by playing the role as “Vision Catalyst” for agency staff and public officials.