| PIVOT University
PIVOT’s experienced facilitators conduct
PIVOT University workshops. These interactive, hands-on, mind-engaged
workshops are catalytic to the creation of breakthrough concepts
in recreation experience planning that address the full spectrum
of leisure activities for the entire community.
The PIVOT University workshops are designed
to help your staff understand and appreciate the philosophy,
skills, and requirements needed to produce community experiences
to keep up with today’s sophisticated recreation market.
Attracting new patrons and generating recurring
revenue through repeat visits are key elements to the ultimate
success of the facility and programs. And, as you well know,
that can also seriously impact the way the community views
and utilizes your facility.
For information:
registrarpivotuniversity@pivotrec.com
PIVOT University Courses
Experience Planning includes:
• Assessing
your unique market needs
• Understanding capacity levels and achieving them
• Structuring and scheduling essential ingredients
to maximizing your space
• Writing program design goals
• Preparing program plans that strive for success
in popularity and revenue generation
• Applying participant and program lifecycle strategies
to facility planning
• Securing staff / professionals
• Communicating and selling the benefits to program
participation
• Creating a revenue policy
• Developing pricing that balances utilization and
revenue optimization issues
• Designing effective registration procedures
• Improving attraction and retention of patron participation
• Relation enrichment between employees and guests
• Enriching customer service beyond a smile and a
thank you
• Building enduring “Brand Recognition”
and customer loyalty
Operations Efficiency Audit
- this basic course will enable you to evaluate and measure
your current operation.
Facility Impact Study
- the key touchstones you need to understand in order to evaluate
your project vis-a-vis market potential, population demand,
competition, pricing, programming and operational issues.
Launch Operations Training
- how to avoid stumbling coming out of the gate. There is
no more crucial period than the new facility's launch phase.
This course tells you how to set the tone, avoid problems
and exceed expectations.
Strategic Planning
- getting the strategy right is the foundation of future success.
Learn about the perils and pitfalls and how the PIVOT Process
can help you avoid them.
Professional Placement - use the PIVOT Associate Success metrics
model and directory of industry professionals to optimize
your recruiting efforts and deliver the operational outcomes
you demand and deserve.
Aquatic Design Service
- through our Counsilman-Hunsaker alliance, PIVOT can educate
you on the critical pathway to success in the aquatic design
and engineering area. Key actions to take, how to evaluate
credentials, relevant industry experience, how to hire and
work with this important resource.
To inquire about PIVOT University courses please
fill out and submit:
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